When A Client Says No - Grant Cardone (2023)


When A Client Says No - Grant Cardone
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Grant Cardone Career and Bio
TV Undercover Billionaire
CEO -  CardoneCapital.com Real Estate Holdings 2.2B AUM
Founder -  10X Movement Business Conferences Worldwide
Author -  The 10X Rule. (Plus eight more biz books)
Philanthropy Grant Cardone Foundation - Support kids without fathers.
Raised Over 100M for Charites Apple Podcasts‎The Cardone Zone on Apple Podcasts‎Careers · 2020 (420 kB)is4-ssl.mzstatic.com/image/thumb/Podcasts113/v4/05/a6/8e/05a68ef2-1385-5ce9-8e93-186f282aed1b/mza_716329887123094509.jpg/1200x630wp.png YouTubeGrant CardoneGrant Cardone is the author of eight business books, thirteen business programs, and is the CEO of seven privately held companies. Forbes calls him one of the top social media business influencers in the world. Cardone founded and manages a real estate investment firm, Cardone Capital, with $1Billion assets under management. He also travels the world consulting Fortune 500 companies, small business owners, startups and governments on business expansion. One of his enterprises recently hosted The 10X Growth Conference at Miami Marlins Park in Miami, Florida with over 34,000 business people and entrepreneurs in attendance from over fifty countries. Mr. Cardone resides in Miami with his wife, Elena Cardone and their two children, Sabrina and Scarlett. Visit https://grantcardone.com for his latest blogs, news, tips, training, and where to catch him LIVE!
The information provided is for convenience only. It is not investment advice or a recommendation, it does not constitute a solicitation to buy or sell securities, and it may not be relied upon in considering an investment in a Cardone fund. Past performance is no guarantee of future results. Any historical returns expected returns or probability projections may not reflect actual future performance. All securities involve risk and may result in partial or total loss. Investment in Cardone funds is available only to independently verified “accredited investors” through an offering made in accordance with Rule 506(c) under Regulation D of the Securities Act of 1933. Before investing in any Cardone fund, prospective investors should consider carefully the investment objective(s), risks, arches, and expenses. While the data we use from third parties is believed to be reliable, we cannot ensure the accuracy or completeness of the data provided. Cardone Capital does not provide legal or tax advice. Prospective investors should consult with a tax or legal adviser before making any investment decision. This is not an offer, solicitation of an offer, to buy or sell securities nor a recommendation to buy or sell any securities. Past performance is not an indication of future results. Investing involves risk and may result in partial or total loss. Prospective investors should consider carefully investment objectives, risks, charges and expenses, and should consult with a tax, legal and/or financial adviser before making any investment decision. For additional information, visit www.cardonecapital.com/disclosures.


It's what I knew elena would go, I knew elena would marry me because of the first response right there.

Her first response, not interested for sure we're having babies.

My goal is to meet as many people on this planet as possible people that are positive people that have more time to create than to be critical more time to hustle than they have to hate.

And they want to actually add strategy and techniques that are proven to grow their business so that they can take care of their family and their church who wants to ask a question, yes, sir.

And it could be for anybody.

I got sherry here.

I've got brandon here.

I got jared here, elena's in the room, natalie's fiance to brandon she's got to put up with his stuff all the time.

So the questions don't have to be for me.

I got mike mike's here, he's a ball, x ball player, he's on our sales team.

What are you gonna make this year? Mike about 350 grand? Okay, there's ball players that don't make 350 grand folks, don't, don't kid yourself most these guys they retire.

They'll never see 350 again in their lifetime.

Uh, mike, barnett's in the room, the famous mike bynette.

Okay, okay.

You know who you look like mike sure do, and he got his ass pummeled the other night.


So I got todd straw here.

Todd runs how many sales people, how many people we have in that back room now, okay.

And then on the on the advertising side, okay.

So that'd be 36.

The answer is 36., ryan seko's in the house.

Ryan knows a lot about a lot.

Okay, he's kind of a pilot.

Yeah, okay.

All right.

First question, just want to first let, you know that you completely changed my life.

I've been to the boot camp as my second boot camp this year.

I've gone to the 10x360, the deep dive, the growth con I've taken every single dollar and put it into you, because I trust you, and you've changed my life completely.

And my question for, you is right now, jared's been helping me and I'm going out and door knocking every day.

How did you prep the market? And how did you follow up with everybody that you door? Knocked? You you need, you need to add some people to your team.

Now you can't, you can't do everything you can't be knocking on doors all day long, you know, the thing about the door knocker, the cold callers like the they are you doing solar.

No I'm doing marketing social media.


So bang, bang, bang, you're.

Not is it businesses, you're calling on? Yes, yeah.

So you need somebody to follow up those businesses, just just because just because the guy's not interested today, doesn't mean, he's not going to be interested tomorrow.

Next week next month.

We got we got people.

We've been calling on for 17 18 years, still still haven't earned their business one day.

So one day someday and no reason to put that much work in and then drop.

So let me let me just say this, because I heard I heard somebody say this to brandon this morning that he has, I don't know, eight or nine or 12 people or something working for him and only three or four make money.

Everybody in your company makes you money.

If you grow your payroll, you will grow your revenue all people contribute to the flow of the company.

I don't need a guy.

I don't need a guy doing this to say, he's, moving the boat.

I have to have a cook.

Okay, the cook might not be doing this.

Whatever, this is the oar in the water.

He might not be doing this.

He might not be raising the sale.

He might not be.

You know, looking through the goggles to making sure we don't hit the rocks.

But the truth is, I need a cook.

So so if you got 12 employees, go get you 24.

And if you got 24 ryan says this to me all the time, we need a thousand people here and I'm like, wow, that's.

The kind of thing you want not who's, paying who's paying the bills and who's, not who's making money, they're all making money.

So you need some people following up man.

You know, you do because they're falling through the cracks.

I agree sounds good.

And then did you just prep before like? Would you call before? I roll played every morning before I hit a door, no I'm saying before you would door knock before you door, knock.

And you go out to a city would you call and and and let, you know that you're coming.

So I would definitely call first.

So I would call.

I would take.

I would take, uh like if you hit any of our schedules, cardone university, uh, cardone capital.

If you call, we have a scheduler on there to schedule, a call those schedules are only open for two to three days at a time if they're open past that it's, because one of the managers didn't pay an attention, because it shouldn't be open on the fourth day, because I want to cont.

I want to condense everything to right now.

Okay, today's friday.

So saturday, sunday, monday, call.

Because I I don't think anybody making a making a commitment on a friday to a call next tuesday is going to show up for that call.

So I just suck him down and say, hey, you got to be one of these three days or two days.

So I would go to salt lake city.

And I'd call salt lake city.

First so thursday and friday, I'd call I'm going to be there.


Can you see me? No I'm, not interested click.

Thank you.

I put him on my list.

Go see him for sure because he's in he there's.

Some reason he's telling me not to come see him there's.

Some reason that guy's like absolutely not, why all the energy? Why why why are you so concerned it's when I knew elena would go, I knew elena would marry me because of the first response right there.

Her first response, not interested for sure we're having babies because the force at which she pushed back on me.

Okay, meant she was one doing it to everybody every person that was calling the guy's like I'm, not interested I'm, not interested so he's, either very loyal to whoever he's doing business with everybody with me or hey, I don't want anybody getting in front of me.

Because when you get in front of me, I buy you.


What to do when client says no? ›

Here is what to do when your client says “No”
  1. Understand why they are a “No” This is where the structured “7 Steps to Yes!” sales conversation comes in. ...
  2. Identify what sort of a “No” it is. ...
  3. Acknowledge their reason. ...
  4. Challenge them (if appropriate) ...
  5. Let them go Gracefully. ...
  6. Follow up for Referrals. ...
  7. Review and Reflect.

Why is Grant Cardone so successful? ›

He went from a car salesman to a millionaire in just five years, and he achieved this by investing in real estate and creating his own sales consulting business. Over the years, Cardone has leveraged his personal brand to build a successful speaking and consulting career.

Is Grant Cardone a Millionaire? ›

As of 2023, Grant Cardone's net worth figure is a reported $600 million. Known for his massive real estate empire, he's also a sales coach, author, and motivational speaker. He faced many obstacles on his way up - but his perseverance and love for deal making made him the business mogul he is today.

What business does Grant Cardone own? ›

Grant Cardone is the founder and CEO of Cardone Enterprises. His primary venture is Cardone Training Technologies that helps companies grow sales by customizing their sales processes to be more effective. He also owns and operates Cardone University, Cardone Acquisitions, Cardone Capital and Grant Cardone TV Network.

What do you say when a client is a no show? ›

Sorry you couldn't make it to your recent appointment. We hope everything is okay. If you have any questions or need help booking another appointment, please reply to this message or give us a call at (Your Business Phone Number). We'd love to see you again.

What to say when someone says no? ›

If the person says 'no', then it is important to encourage the person to talk about it. You can say something like 'what's been going on for you? ' or 'let's have a chat about it'. It is important not to force the person to talk, but to make it clear you would like to hear about it.

What was Grant Cardone addiction? ›

As a youngster, Grant explained that he started smoking marijuana before moving on to stronger drugs including amphetamines, barbiturates, cocaine and crack. He overdosed three times, and battled addiction for nine years.

How much do you make with Grant Cardone? ›

Grant Cardone Salary
Annual SalaryMonthly Pay
Top Earners$73,500$6,125
75th Percentile$60,500$5,041
25th Percentile$40,000$3,333

How much does Grant Cardone get paid to speak? ›

Grant Cardone is a keynote speaker and industry expert who speaks on a wide range of topics including Sales, Marketing and Customer Service. The estimated speaking fee range to book Grant Cardone for live events is $200,000 and above, and for virtual events $100,000 - $200,000.

What is the average net worth of a 30 year old? ›

If you are between ages 25-29, the average is $49,388 and the median is even further behind at $7,512. If you are between the ages of 30-34, the average net worth is $122,700 and the median net worth is $35,112. Between the ages of 35-39, the average is $274,112 and the median is $55,519.

How many millionaires at 30? ›

Millionaire stats show that roughly 6% of the millionaires in the US are under 29, and only 2% are between the ages of 30 and 39. About 1.79 million people under 30 in the United States are millionaires—about 8% of the millionaires in America.

What is the average middle class net worth? ›

We can also define middle class in terms of net worth. According to the U.S. Census data, the average net worth for U.S. households in 2022 is about $300,000. The median net worth is about $110,000 in 2023. In other words, wealth is concentrated at the top.

Does Grant Cardone own 10X living? ›

The 10X Living Story

10X Living is the residential extension of Grant Cardone's 10X movement, infusing elevated lifestyle goals with successful actions that start at home. 35 upscale properties, 23 trendy cities, 5 fast-growing states. High-end, spacious, pet-friendly apartment rentals.

What age did Grant Cardone become a millionaire? ›

A man who made his first million by age 30 shares the best business advice he ever got. Before Grant Cardone built five businesses and a multi-million-dollar fortune, he was deep in debt and addicted to drugs.

Who is the 10X guy? ›


Grant Cardone is the bestselling author of The 10X Rule and If You're Not First, You're Last as well as a sales trainer, speaker, and entrepreneur who has worked in real estate and the auto industry.

How do you respond to client rejection? ›

How to create a reply to a business proposal rejection
  1. Ask the client why they passed. Ask if they have questions or concerns about your proposal that made them want to pass on your proposal. ...
  2. Reframe your proposal. ...
  3. Find solutions to their concerns. ...
  4. Encourage a response.
Jun 24, 2022

Why do clients say no? ›

Don't Take Your Clients' Rejection At Face Value

When you hear a no from your clients, it doesn't always mean they are saying no to you, explicitly. Often they don't fully understand the value yet. Sometimes, they don't have the money and feel embarrassed to admit it.

What should you do when a client calls with a question to which you do not know the answer? ›

Offer to find the answer

When you don't have the answer to part, or all, of a client/potential client question, the best way to handle it is to offer to look up or find out this information. Tell the client you don't know, but you will find out. Try to give them a timeline for when you will have an answer.

How do you respond to a client who is not interested? ›

Ask, listen, and respond/resolve. If a consumer says, “I'm not interested” start by asking qualifying questions. A response like that is a generalization used to shut down the conversation. Instead of walking away, offer an affirmative alternative like, “I understand how you feel.

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